Some time back we had a blog post - When Patients Google We had mentioned about how concerned doctors were about the misinformation that they could pick up - and rightly so. But, there are times when Internet research by the patient (or family member) can make a huge difference. Here is an excerpt from a Facebook post by Dr Sakthi (story taken with his permission) *********************************************************** Last weekend, an anxious couple met me for a consult. They had travelled 150km to meet me. The previous day, the mother, after picking up her daughter from school, noticed that the girl's innerwear…

A few years ago a colleague told us a story. She and her relative had a joint bank account. Once when she went to deposit a cheque of her relative’s, the bank told her that the latter’s name did not exist in the account! Our colleague happened to have an old pay in slip with the relative’s name and showed it to the clerk. The clerk did not know how to handle this, and asked a senior official for help. The senior had worked for the bank in the days of manual operations. He figured out what could have been…